Position Available: Director of First Impressions (DFI)
The Director of First Impressions must be able to handle a wide range of responsibilities. The right fit for this position will be friendly and engaging and will want to help others on the highest level. The Director of First Impressions will handle a variety of tasks but the largest of which is to be a smiling face that greets those who enter our Market Center. They must work with a sense of urgency and consideration for our agents' needs and take care of them in a timely manner. The Director of First Impressions must understand that to run effectively and efficiently, a Market Center must serve our associates at a high level.
Do you deliver great customer service? Do you love people and have a relationship-based attitude? Are you understanding and enthusiastic? If so, this job may be the right one for you!
What will you do?
Essential duties and responsibilities
- Answer the phone properly with warmth and friendliness
- Properly route phone calls
- Greet everyone in a positive and cheerful manner
- Assist the Leadership Team
- Help to share the Market Center value story
- Receive and sort mail and deliveries
- Maintain appearance of reception/common areas
- Care calls for calendar events
- Assist in maintaining social media
- Send blast emails to agents
- Produce reports
Knowledge/Skills
- Positive attitude
- Great verbal and communication skills
- Organization Skills
- Neat, clean, professional appearance
- High school graduate
- Phone skills and experience
- People skills and experience
- Computer skills
- Knowledge of Google Suite, MS Word/Excel, and Zoom.
Schedule (Full-Time Position)
- Monday - Thursday | 7:45 AM - 4 PM
- Friday | 7:45 AM - 3 PM
Work Location
- Keller Williams Realty Red Stick Partners - 8686 Bluebonnet Blvd., Baton Rouge, LA 70810
- Some annual activities require off-site participation and additional hours
Benefits
- Health/Dental/Vision
- Paid Time Off
