Recent news, articles and information from FEMA and the Department of Homeland Security regarding Louisiana Severe Storms and Flooding. For the latest real-time announcements, visit https://www.fema.gov/news-releases.
Incident period: August 11, 2016 to August 31, 2016
Major Disaster Declaration declared on August 14, 2016
Individual Assistance Designated Parishes: Acadia Parish, Ascension Parish, Avoyelles Parish, East Baton Rouge Parish, East Feliciana Parish, Evangeline Parish, Iberia Parish, Iberville Parish, Jefferson Davis Parish, Lafayette Parish, Livingston Parish, Pointe Coupee Parish, St. Helena Parish, St. James Parish, St. Landry Parish, St. Martin Parish, St. Tammany Parish, Tangipahoa Parish, Vermilion Parish, Washington Parish, West Baton Rouge and West Feliciana Parish.
Apply for assistance:
- Online at www.DisasterAssistance.gov
- Call 800-621-3362 (711 or Video Relay Service). If you use TTY, call 800-462-7585.
- Visit a Disaster Recovery Center.
Stay in Touch
After you apply, we may need to contact you to schedule an inspection or to get additional information to help process your application. Let us know as soon as possible if you’ve moved or have a new phone number.
Louisiana Disaster Assistance Applicants: Understand FEMA Determination Letters and How to Appeal Them
September 30, 2016 – A quick fix may change your decision if you applied for FEMA help following Louisiana’s August severe storms and floods and you disagree with your determination letter.
Everybody has a right to appeal. Read your determination letter carefully to understand FEMA’s decision and know exactly what you need to do for your appeal. Many times applicants just need to submit some extra documents for FEMA to process their application. READ MORE
September 20, 2016 – If your house flooded and you did not have flood insurance, you may have received some federal financial assistance for the August flooding. But if your home is in a floodplain and you hold a mortgage from a federally regulated or insured lender, you may be required to buy flood insurance.
Once you receive federal financial assistance, you must keep flood insurance coverage at your address even if the damaged building is replaced by a new one. If you sell your home, you are required to inform the new owners that they must maintain flood insurance coverage on the building. Often, an existing flood-insurance policy can be transferred to a new owner with no lapse in coverage. READ MORE
SEPTEMBER 12, 2016 – FEMA has granted an extension for Louisiana National Flood Insurance Program (NFIP) policyholders affected by August’s severe storms and flooding to file proof-of-loss claims.
You now have 120 days from the date of your loss to file a flood insurance claim if you’re a Louisiana NFIP policyholder. The extension doubles the 60-day deadline NFIP usually requires for policyholders to submit a fully documented, signed and sworn proof-of-loss claim.
FEMA determined Louisiana policyholders need more time to file claims given the recent flooding’s magnitude.
The proof-of-loss is included in the claims package that documents your flood losses. The claims package should include:
- Photos or video of your flood damage.
- A comprehensive and itemized list of what was damaged.
- Receipts, if possible, for your damaged items along with any other supporting documents that show the value of what you lost.
Contact your insurance company as soon as possible to begin processing your claim.
FEMA has streamlined its process to better service flood insurance claims and answer questions. You may call 800-621-3362 Monday through Friday from 8 a.m. to 6 p.m. and select Option 2. If you use TTY, call 800-462-7585. If you use 711 or Video Relay Service (VRS), call 800-621-3362.
Call-center staff are available to assist you with information regarding your policy, offer technical flood guidance to aid in recovery, and respond to general as well as complicated questions about the NFIP. FEMA can transfer you to your insurance carrier for additional assistance if you have questions specifically about your insurance claim.